Wednesday, March 23, 2011

LightSpeed POS showcased at Fashion Exposed Exhibition Sydney


Last week SMB Consultants took Xsilva LightSpeed Point of Sale to the 2011 Fashion Exposed Exhibition at Sydney's Convention Centre.  With over a thousand exhibitors set up the doors were opened, SMB had a steady follow of enquiries, these varied from "Do you sell Macs?" to "I've been using LightSpeed for 18 months but I don't think I'm making the most of it". 

There was a number of excited new business owners about to open their first Fashion Retail Store and looking for something that can help them grow their business.  They may not have their first store open yet, but they were already planning on extending their reach across Australia, the best way to achieve this is through LightSpeed's Integrated WebStore.  

From the wide eyed entrepreneurs came the business owners who were already using LightSpeed and came to visit us to share their experience.  Some specifically sought us out with a list of questions in hand, and others were interested in some of the extended services SMB provides such as Web Store Customisation, LightSpeed Training and Local Support Packages.  Many of these customers had purchased their license online and were happy to find a consultant who can help them get the most out of LightSpeed. SMB Consultants provided advice to these customers along with demos of LightSpeed Mobile and the WordPress Web Store Templates.

Another frequent enquiry came from clients trying to manage a number of different systems and looking for a more streamlined process to manage their web store, point of sale and inventory.  Many of these customers had two or three different systems which had a lot of redundant data and required staff to manually input data multiple times.

Everybody loves their Apple products and another popular query came from customers that were using Macs at home for personal use, they loved their Mac and looked for the ability to use their Apple products on a daily basis in their businesses.  Over the three days SMB engaged with a number of people with a diverse range of business requirements. SMB Consultants look to have a busy week ahead following up with all of their new leads over the next week.

Tuesday, March 15, 2011

Xsilva Wins Next Gen Award

In addition to being the hottest-looking POS System you've ever seen, Xsilva can now add the moniker “award-winning” to its new Mac-based mobile point of sale solution's repertoire.


This week, Retail TouchPoints (RTP), the retail industry's go-to source for customer engagement strategies, recognized LightSpeed Mobile, Xsilva's fully integrated, Mac-based mobile Point of Sale solution, with the Next-Gen Retail Award in the Payments/Point of Sale category. The first annual Next-Gen Retail Awards recognized 10 companies that showcased innovative solutions at the National Retail Federation's 100th Annual Convention this January in New York.
"We are deeply honoured that LightSpeed Mobile is receiving accolades both from the retailers who have transformed their stores with this exciting new technology and from respected retail industry experts such as Retail TouchPoints," said Dax Dasilva, Xsilva CEO.
The RTP editorial team used four factors to evaluate solution providers that presented at the NRF:
  • The Cutting Edge Factor - A new, innovative approach to everyday tasks and operations.
  • The First-of-its-Kind Factor - A never-seen-before solution that shows great potential.
  • The Game-Changing Factor - An approach that empowers retailers to streamline their efforts and potentially gain a competitive advantage.
  • The "Must-See" Factor - Solutions that stopped attendees in their tracks on the show floor.
LightSpeed Mobile is the mobile retail extension to the next-generation LightSpeed Point of Sale system for Mac that has been astounding retailers and their customers. Using the same mobile hardware employed by Apple in its highly acclaimed retail stores, LightSpeed Mobile offers retailers a true advantage over competitors with an affordable alternative to traditional retail systems and long, impersonal line-ups at the register. Retail sales staff can use an iPod touch or iPhone and LightSpeed Mobile to connect to a LightSpeed database and process sales anywhere in the store.
On the retail floor, employees using an iPod touch or iPhone running the LightSpeed Mobile application scan or search the product(s); add, edit or set the customer; and then hand off the sale to a Mac desktop running the LightSpeed POS. This functionality allows a seamless workflow for those customers who want to pay by a method other than credit card, namely cash, check, or alternate payment method that requires a Mac-connected cash drawer or external terminal.
The user of the desktop POS will see a bubble appear on the left sidebar of the screen, an orange LightSpeed Mobile icon that can be clicked to complete the transaction. This feature spotlights the unified retail POS experience offered by LightSpeed across mobile and the desktop, in stark contrast to other mobile POS offerings that are grafted onto legacy PC-based systems.
Surveys and studies released in late 2010 and early 2011 indicate that retailers large and small are planning to mobilize their POS systems this year, with big-box retailers spending millions on custom development of mobile POS applications and SMBs seeking affordable, easy to use, off-the-shelf systems that enhance customer experience and optimize their sales processes. LightSpeed Mobile meets that market need. It is no surprise to see LightSpeed Mobile receive the Next-Gen Retail Award.

Wednesday, March 2, 2011

Fashion Exposed Exhibition - Demo of LightSpeed Mobile / LightSpeed Web Store + WordPress

SMB Consultants will be demonstrating LightSpeed Point of Sale at the upcoming at FASHION EXPOSED and the Bags & Accessories Fair Sydney 2011.
 
We are pleased to invite you to visit us on Stand 6236 at FASHION EXPOSED co-located with the Bags & Accessories Fair to be held 6 – 8 March 2011 at the Sydney Exhibition Centre.

This is a unique opportunity for Fashion Retailers to experience first hand some of the unique features such as size / colour matrix, barcode label designer and related products from Expert Certified LightSpeed Integrators, SMB Consultants.

We would like to invite you to visit our Stand 6236 and see:

  • LightSpeed Point of Sale software:
Multi-store functionality; integrated WebStore e-commerce capability; LightSpeed WordPress Customised Templates and now available on iPhone and iPod as LightSpeed Mobile to give you the best customer experience ever.

For more details, or to make a specific appointment to meet with us at FASHION EXPOSED and the Bags & Accessories Fair contact our office on 02 9191 9292 or visit our website at www.smbconsultants.com.au

To visit register online at www.fashionexposed.com or www.bagsaccessories.com.au and your access card will be posted prior to the event.

If you wish to bring your colleagues along simply copy the registration form as many times as required.

We look forward to welcoming you at our stand.