Monday, November 29, 2010

LightSpeed POS Web Store - Email Quote with Web Link - Direct your phone sales to your online store




Like no other Point of Sale on an Apple Mac, LightSpeed's Integrated Web Store offers a unique "Email Web Store Link" feature which allows shop attendants to send by email a link to a pre populated web cart to a client with a single button click.

How would you like to be able to create a quote for a customer, then with one click email the quote with images and a web link that will immediately take them to your web store with a pre-populated web order ready to be completed and purchased!

Not only does this impress your customer, it also allows you to complete a sale through your secure web store interface. From a financial security point of view it is always better to have customers initiate their online payment through your secure payment gateway rather than through a telephone credit card transaction.

LightSpeed Web Store for Australia now integrates seamlessly with eWay to provide an effective integrated payment gateway. An integrated payment gateway is the most effective way to transact online, providing your clients with a secure and simple way to complete their online purchase with confidence and without having to ever leave your web site.

We recently had the opportunity to demonstrate this feature and many others to Australian Business Solutions at the Retail 2010 Trade Show.


Tuesday, November 16, 2010

Use ‘Related Items’ in LightSpeed POS to create value-add bundles and up-sells at the till

Good retailers understand the benefit of offering value-add’s instead of discounting price.  One easy way you can achieve this in LightSpeed is by setting up Related Items.  
Related Items can be used in a number of different ways:
  • A Jeweler may recommend a matching necklace or bracelet of a collection when a particular item is sold
  • A Bicycle Retailer may offer a service plan when a particular bicycle is sold
  • A Fashion Retailer may bundle in clearance stock to add value to a sale
  • An Electronics Retailer may recommend the printer cartridges when a particular printer is sold or an extended warranty program.
The Related Products drawer, opened by clicking the Related button on your Product Card window, lists the Products that have been related to the open Product. When the open Product is quoted, ordered or invoiced, a popup window listing the related Products appears, prompting the user to double-click the related Products to add them to the sales document. Related Products are a convenient way to remind salespeople to upsell an item with related accessory or warranty products. 
By configuring related products to recommend or auto add items in your Point of Sale, will make it easier for your staff to sell the right items and increase the number of items per sale.


Adding a Related Product 
To configure your related items, open the product card of the item you would like to assign related products to.


Click on "Read More" for instructions on how to set up related items

Xsilva Systems releases LightSpeed 3.3 | PCI Compliance & Multi-Store Labelling


New measures for PCI compliance and Multi-Store labelling among highlights

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Montreal, Canada – November 9, 2010 – Xsilva Systems Inc., maker of a comprehensive suite of easy-to-use tools for retailers, has released LightSpeed 3.3, providing retailers with user management enhancements for PCI compliance, a new solution for Multi-Store labelling as well as numerous improvements and optimizations.
"With the new 3.3 version, LightSpeed introduces enhancements to user management in order to become fully PCI compliant," said Dax Dasilva, founder and CEO of Xsilva Systems. "Xsilva is committed to offering retailers a business solution that keeps transaction data secure and guards against the growing threat of credit card fraud."

Upgrade Information

LightSpeed 3.3 is a free upgrade for all 3.x users. For downloads and release notes, please visit www.xsilva.com/en/downloads.html
Existing users of LightSpeed 2.x can receive upgrade license keys forLightSpeed 3.3 if they had a valid Support and Upgrade Subscription as of Oct. 1, 2009, or can upgrade by renewing their subscription. For more information, please contact your local LightSpeed reseller or emailsales@xsilva.com.
For more information on LightSpeed, please visit www.xsilva.com/explore